Sammy IliopoulosSenior Loan Officer – NMLS: 35532 Guaranteed Rate
I have been a Senior Loan Officer at Guaranteed Rate for the past 7 years. In each of those years, I have been a part of their elite President’s Club. In addition to this distinction, I am also ranked among the top 1% of all mortgage originators in the nation according to Mortgage Executive Magazine. Much of this success is attributed to my reliability, honesty, and consistency. Above all else, I take pride in my white glove customer service, and my willingness to go the extra mile to better your transaction. Along with my dedicated team, we deliver the best service and the best rate.
Sammy interview Q&A
What specific steps do you use to help your customers find the best home loan for them?
Responsible lending is key. Typically a customer’s application may be missing some key factors as how long they plan on keeping the home. This helps decide programs that may be suitable for long or short term.
How long have you been in the mortgage business? What awards have you won?
I have been a part of the elite President’s Club at Guaranteed Rate for many years in addition to being a part of Mortgage Executive’s TOP 1% in the US for all mortgage companies.
What advice would you give new or first time home buyers?
My advice is to not stick to one program when getting pre-approved. Guidelines change just like rates do. It is important to outline what your long term and short term goals are.
How has the mortgage industry changed since you started, and what would you expect in the future?
The market since I started has changed drastically. In the past you could get approved with just a credit report. Now pre-approvals require an entire process to ensure you are ready to purchase the new home. This helps reduce wasted time for borrowers, agents and mortgage companies.
What are the top 3 misconceptions people have about the home loan process?
Often misconceptions are that the lowest rate always equals to the lowest payment which is not true. Another mistake is that adjustable mortgages are bad because they change all the time which is also not true. Also, people think that they can use an appraisal from the past year.
What can borrowers do to insure a smooth mortgage underwriting process?
Never open any new credit cards or make major purchases. There are many instances that borrowers go furniture shopping which can kill the deal. Avoiding this will help ensure a smooth process.
Are you active in any fundraising organizations? What goals and/or success have you helped them achieve?
I am a board member of the Lionheart Foundation which helps troubled teens, inmates, and single mothers get back on their feet. Since I have come on the board I have helped them get into the social media aspect of raising money and have increased their revenues by 15%.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I love to travel with my wife! We have been to so many places and love to try new foods and meet new people!
Tell us something that makes you unique or something wacky, yet interesting about you?
I love history books! I have read almost every US president’s biography. My recent favorite is Adams by David McCullough.
The whole team at Guaranteed Rate have been amazing to work with and I will be sure to recommend you to anyone that is looking to refinance.
Kristine L. – North Bethesda, MD 8/2012
Hey check the great review from Jonathan about Sammy! “Sammy did a good job and I am pleased with the services provided. My overall experience was great and I highly recommend Sammy and Guaranteed Rate! Thanks again Sammy!”
Jonathan H. — Milton, MA — 04/2013
Thanks Sammy. I shopped around and you definitely had the best deal. It was great to work with you and your team throughout the process. Everything went smoothly and QUICKLY and everybody was great. We have some friends that have already asked for your information, which I’ll gladly pass on. We’ll certainly refer anybody else on to you if we come across them, and we’d certainly seek you out in the future for ourselves.
“Everything went very well, we didn’t have to worry. We feel they did all the work, everything flowed smoothly and its great when you deal with a company that really cares. The closing process went very smooth, we’ve done this before to purchase our first house and again to refinance and it was the best, we were in and out and very efficient. Sammy and the team from Guaranteed rate were the best, they were there every time I had a question and always returned calls promptly and that is why we chose Guaranteed Rate, our son also had them and they were great.”
Pamela S. — Lynn, MA. — 5/ 2013
“The communication was great, I always knew what was happening with the processing of my loan. I used Guaranteed Rate before on my last refinance and wanted to deal with people I could trust! The electronic process was very easy to use and we had no issues but Sammy was alway available to answers questions or address concerns. Thanks Sammy!”
Thomas C. — Fairfield,
“My agent Sammy worked very hard to get me the best rate. He was very knowledgable and took the time to explain everything. His high level of customer service made what is oftentimes a stressful situation far less so.”
“Purchase” — MA. — 11/2013
I was very satisfied with Sammy and his hard work! I would definitely use Sammy again!
Michelle L. — Milton, MA 6/21/2014
Sammy is the best!
Natalya C. — Charlestown, MA. 9/12/2014
Sammy was fantastic guiding us through the process at each step. This is the third or fourth time we’ve used Guaranteed Rate. I don’t think we would go elsewhere.
William D. — Andover, MA. 10/20/2014
I had a great experience, thanks to Sammy the process was stress-free!I feel so lucky to have worked with Sammy while purchasing my first home. I had many questions that Sammy answered in a way that I understood. Sammy is professional and pleasure to work with, I knew I was in good hands.
Elizabeth K. –11/11/2014
Sammy was great to work with! He answered all of my questions and explained the whole process to me. He was easy to reach by phone and email.
Caslynn C. – Boston, MA | Jan. 2015
Sammy Iliopoulos was the best! He walked me through the process; I could not have asked for better service. He even contacted me when he was on vacation. A company is measured by the level of service provided by its employees. Sammy is Guaranteed Rate’s best asset.I cannot say enough about him. He explained everything ane he would respond timely to all of my requests. Exceptional service! He was easily accessible for follow up questions.Sammy deserves a raise and a promotion. I commend him for his service. He went above and beyond to help us! Great great job!
The team, specifically Sammy Iliopoulos, was very responsive and helpful. The process went smooth and was fairly simple to complete. Sammy answered all the questions I had in detail. I would highly recommend others to use Guaranteed Rate.
Jamie R. – Manchester, CT | Jan. 2016
The process was quick and easy. Staff knew what they were doing and were kind doing it. I will highly recommend them. It’s great to work with a company that treats their clients with respect and class. Thanks again so much.
Adalberto S. -Somerville, MA | MAR 2016
Sammy and his team were extremely helpful and always kept us in the loop. He was also able to accommodate our schedule, which meant a lot of evening calls and emails. I also liked the process with using dropbox to provide key loan support documentation. He and his team were also responsive in answering my questions and laying out the next steps in the process. All in all it was a very smooth process.
Mark P. -Everett, MA | APR 2016
My experience of buying my first home was very smooth and successful thanks to Guaranteed Rate. They were thorough, prompt, and a great support system for any needs or questions that I hit them with. I have already strongly recommended them to family and friends due to my pronominal experience! Thank you for helping me in giving my little daughter somewhere nice to grow up and be happy.
Mark G.-Manchester, NH | MAY 2016
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